The Maritime Predictive Compliance Dashboard
PSC RiskIQ is a real-time risk assessment tool that uses data-driven insights to help maritime operators predict and prepare for Port State Control inspections, which are mandatory inspections carried out by authorities to ensure ships comply with international regulations. I led the end-to-end design efforts which includes research, interviews, testing, design iterations and working with engineering team to transform a complex data model into a human-centered product for global maritime users.
The Problem
Port detentions are costly and damaging. Maritime operators needed a way to proactively prepare for inspections and reduce risk—but existing tools were fragmented, hard to interpret, and reactive.
Discovery & Insights
We interviewed users across ship management, operations, and technical compliance.
Pain Points Identified:
Fragmented data across platforms
No early warning before PSC inspections
Poor clarity on why a vessel was flagged
Static, spreadsheet-like tools caused friction
Design Approach
1. Data Interpretation
I collaborated with Development & Data Team to understand the risk algorithm and translated output into color-coded scores and trends.
2. Test early ideas and validation
Discussions with subject-matter experts on challenges
Created wireframes for:
Risk overview by fleet/vessel
Drill-down into individual vessels
Risk history & factors (e.g., previous inspections, deficiencies)
Conducted user validations of the low-fidelity designs
Discussions with engineering on the feasibility of early designs
Iterations
3. UX Structure & Interaction Design
Built low-fidelity mockups:
Filterable dashboards
Hover tooltips for scores
Explanation modals for transparency
4. Implementation and testing
Worked with developers to identify technical
Collaborating with Data and Engineering teams to align visual and algorithmic output.
01
Improved Efficiency
Improved operational efficiency by eliminating manual data management
Results Achieved
02
Faster Resolution
Faster deficiency resolution (reduction in average resolution time)
03
Increased visibility
Increased visibility into compliance across global fleets
Customer feedback
"The PSC tool has helped us prioritize inspections and mitigate issues before arriving at port."
– Technical Superintendent, Global Ship Operator